Cryptocurrency exchanges have grown immensely for the last few years. It is not a surprise considering the profitability of most crypto coins. There are just so many people willing to make a living on this!
When there are so many scams around, Tokenexus might seem to be on the same list. That is why you should learn as much as possible about the company before working with it. Read our Tokenexus review to find out whether it is a trustworthy option.
What should you know about Tokenexus
The cryptocurrency exchange was registered in 2018 and has worked successfully during the whole period of its existence. It cooperates with worldwide commercial companies like ShapeShift. This is good because it shows prospects for the development of the exchange. Tokenexus mentions that it plans to update its service in the near future, so this might be a great stimulator for adding new features.
Blogging is also something that is related to Tokenexus. The exchange has its own blog where it describes various things that are related to the cryptocurrency world like how to set up a mining machine, which GPUs are the best for mining, prosperous coins, and other topics. It is recommended that you check out some of those articles, there might be something useful for you.
What can you trade with Tokenexus
At the moment this Tokenexus review was written, only two cryptocurrencies were supported:
- Bitcoin (BTC)
- Ethereum (ETH)
Also, only two fiat currencies were supported:
- USD
- EUR
Basically, you can only exchange fiat to crypto. If you want to do it vice-versa, it is impossible with this service.
The company promises to provide 20 new cryptocurrencies in the nearest future for the convenience of its users. This, of course, would be a great addition, but there still are no approximate dates when these will be added.
Fees
For using the service, you will have to pay 4% from each exchange including VAT. Also, keep in mind that there might be additional charges from the selected payment systems.
How long are payments processed?
After you pay for the cryptocurrency, you have to wait for 5 days before it arrives in your wallet. The service explains this by mentioning multiple bank requirements which make the processes take more time.
Is the exchange rate fixed?
No, the exchange rate is regularly updated. The rate for your transaction is determined at the moment the company receives your payment and processes the order.
Payment methods
The service accepts credit cards, debit cards, and wire transfers. Other methods may be available in the nearest future.
Tokenexus customer reviews
There are a lot of Tokenexus customer reviews available on the Internet. Finding them was not a problem, because traders discuss this service a lot. Information can be found on cryptocurrency forums and rating websites. That is where we took some of the opinions from below.
A user with the nickname “Nikolay Kovtun” writes that Tokenexus is his favorite website to exchange cryptocurrency. He did not specify why, but we suppose that this might be because of the simplicity of the service and relatively low fees.
Another user wrote us a private message and asked that we do not use his nickname in the review. Here is what he wrote:
“Tokenexus are definitely not scammers. I have been using the service since its creation and I think that it is one of the most comfortable methods to buy cryptocurrency. I like the simplicity. Just press some buttons, enter your wallet address, and it’s done. The only thing I really hate about the service is that it takes nearly 5 days before the crypto is sent to my wallet. Sometimes I even manage to forget about the transaction and I’m like “Wow, where did this come from?”. If you do not mind such delays, the service is good enough.”
As you can see, people generally recommend working with Tokenexus. Of course, the service is not perfect and it has some drawbacks, but it is still much better than many of its competitors when it comes to simplicity and fees.
Tokenexus customer support
Contacting the customer support is probably even easier than buying crypto. There is an email, phone number, and a contact form at the bottom of the main page. For this Tokenexus review, we have tried to get in touch with a support agent and received high-quality service in return.
In case you cannot find the contacts of the support service, here you go:
- support@tokenexus.com
- +35956940432
It is recommended that you use the phone call option because it is much quicker than writing emails. It takes up to 10 minutes for a support agent to answer the call and solve your issue. With emails, you might have to wait for a few business days before the team actually gets to your message and finds a solution. Writing always takes away more time, so you might want to work with phone calls more.
Can you trust Tokenexus?
This exchange does not act as a mediator between buyers and sellers. It actually completes all the operations on its own without putting the users’ funds at risk. This makes the exchange somewhat safer in comparison with its competitors.
According to the information on the official website of Tokenexus, it is registered in Estonia and has a license for virtual currency wallet service. We know that Tokenexus are not scammers at least because of this registration. If it were caught while deceiving its customers, the service would have been banned in the EU zone. As you can see, nothing like that has happened yet because the service has got a good reputation.
If you are still wondering whether you can trust Tokenexus and our review couldn’t change your mind, try to exchange a small sum of money to see whether the service really works. This way, you won’t risk losing a lot and will be able to make sure whether Tokenexus is legit or not.